About this episode
Is your business actually using AI, or just using a chatbot?
In Episode 22 of Unlocking Business, I sit down with Sam Fielding, managing director of Echelon AI Solutions. Sam and his team move businesses past chatting with ChatGPT or Claude and into what he calls an AI operating system, a single connected workspace that links your email, CRM, drive and every other tool so you can run the business from one place instead of ten different logins.
We get into why most businesses are still just scratching the surface of what AI can actually do, the difference between a one-off automation build and a full AI transformation, and why a platform like ServiceM8, Xero or Go High Level can leave a business missing data it doesn’t even know it’s missing.
Sam also builds websites through AI. What used to take his old marketing agency two to four weeks with an overseas team now takes him about 60 minutes, for a tenth of the price of a $10,000 quote.
