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Practical, Perth-grounded articles on pricing, hiring, systems and growth. Filter by topic, or jump straight to advice for your trade.

Kane Tyler Smith presenting to Perth trade business owners at a Hypotential workshop Featured
Marketing & Leads September 30, 2026 · 7 min read

Stop renting your leads. Start owning them.

Ads stop working the day you stop paying. Good content keeps bringing in leads for years. Here is how tradies can own their leads.

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Smartfix tradies doing push-ups together in the office during Men's Mental Health Month
Mindset & Story September 16, 2026 · 6 min read

Mental Health for Trade Business Owners: What to Watch For

The signs I watch for in myself and my crew, what my worst year in business taught me, and where tradies can get help…

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Smartfix technician greeting a homeowner at her front door
Marketing & Leads September 9, 2026 · 6 min read

How to Build a Reputation for a New Trade Business in Perth

How a new Perth trade business earns trust: small early jobs, referrals, showing your work online, hiring carefully and owning mistakes.

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Smartfix electrician working on a switchboard at a Perth home
Marketing & Leads September 2, 2026 · 8 min read

How Can a Small Trade Business Get More Consistent Work?

Why trade work goes quiet and how to build a steadier mix of customers and lead sources, with Steve Leigh from E-Maintain.

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Smartfix team toolbox meeting with staff on couches and a process slide on screen
Hiring & Team August 26, 2026 · 7 min read

What Should a Trade Business Fix Before Hiring More People?

Busy and thinking about putting someone on? Here's what I'd fix in your trade business first, with lessons from Anthony Lawlor at Nimbus Tech.

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Smartfix customer service training session with a process slide on screen
Systems & Ops August 19, 2026 · 7 min read

What Systems Does a Residential Trade Business Actually Need?

The five systems I'd build first in any residential trade business, and what Smartfix got wrong building them on the way to 130+ staff.

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Kane Tyler Smith presenting key takeaways to the Smartfix team
Hiring & Team August 12, 2026 · 7 min read

When Should You Hire Your First Admin or Operations Manager?

Phones, bookings and invoices eating your nights? Here's how I'd decide between a first admin hire and an operations manager, from Smartfix.

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Row of branded Smartfix work vehicles on a Perth oval, local brand visibility for a trade business
Marketing & Leads August 5, 2026 · 9 min read

What Marketing Actually Works for Residential Trade Businesses?

What I've learned from spending $750,000 on Google Ads in one month, and the cheaper channels that have worked better for Smartfix.

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Smartfix leaders at a team toolbox meeting
Growth & Founder Role July 29, 2026 · 7 min read

How Do You Step Off the Tools Without Losing Control of Your Business?

I went from one ute in my garage to running Smartfix from the office. Here's how to step off the tools and still know…

Growth & Founder Role Read →

Frequently Asked Questions

Will this work for my trade?

These skills and tools are built across plumbing, electrical, HVAC, building, and maintenance. The fundamentals of business scaling are universal across trades.

Can I do this alone?

Sure, but it’s harder. Our training, guidance, and accountability systems make things go faster. It makes execution safer and more impactful.

How long does it take?

You can start to see early shifts within weeks. But sustainable systems take months to embed properly. It depends on your business size and how committed you are to it.

When should I start?

Systems matter at any stage. Get in. Start with the simplest part. As you grow, the systems grow with you and compound over time.